You opened the bonus screen after logging in and tapped the welcome offer without noting the playthrough condition attached to it. That single tap turned your balance into bonus money that cannot leave the account until the wagering requirement is cleared. Here is what that condition means for your deposit and your winnings.
Getting the welcome offer at Mega Riches
The offer is attached to the account, not to a code you type later. Follow the order below so the bonus is credited correctly the first time.
- Register a new account with accurate personal details. Any mismatch between your name and your payment details can freeze the bonus before it is credited.
- Complete the Mega Riches login once registration is confirmed. Use the same email address you signed up with.
- Open the bonus or promotions area of the account. The welcome offer should appear as a claimable item tied to your player profile.
- Deposit using a method the offer accepts. Some funding routes are excluded from bonus eligibility, so the offer may not trigger.
- Claim the welcome offer before placing any bets. A wager made before the bonus is active does not count towards the requirement.
- Note the expiry window shown on the bonus itself. Unused bonus money usually disappears when that window closes, whatever your balance shows.
- Start playing only after the bonus appears in your balance. Check the bonus section of your account to confirm it is live.
Once the bonus is in your balance, the playthrough meter starts counting every qualifying bet. A quick look at that meter before your first spin tells you how much work the bonus still needs.
Conditions to check before you play
The table below lists the terms that decide how the bonus behaves in your account and what to look at before spending it.
| Term | What it means | What to check |
|---|---|---|
| Playthrough requirement | Total stake you must place before bonus winnings become withdrawable | The figure shown on the bonus itself |
| Eligible games | Games whose bets count towards the requirement | Whether your favourite game counts in full, in part, or not at all |
| Bonus expiry | Deadline after which unused bonus money is removed | The date and time on the offer page in your account |
| Maximum bet | Largest stake allowed per round while the bonus is active | The cap stated in the bonus rules before you raise your stake |
| Withdrawal rules | What happens to bonus funds when you request a payout | Whether a payout cancels the remaining bonus money |
Players misread the playthrough requirement most often, treating it as a target for how much they can win. It is a target for how much they must stake, so wins do not shorten the work ahead. A large win early in the bonus leaves the requirement unchanged. The meter tracks bets placed, not profit made, which is why the bonus balance can sit untouched while you keep playing. Understanding this before you start keeps expectations realistic. It also explains why the bonus is not free money in the way it first appears.
A worked example of the wagering rule
The numbers below are illustrative only. They are not Mega Riches casino’s actual terms, and the real figures appear on the bonus page in your account.
Worked example: a player deposits 100 and receives the bonus. The playthrough requirement is set at 35 times, which sets the total stake needed. Multiply the bonus amount by the multiplier to get the target. In this example, 100 times 35 gives a target of 3,500 in qualifying stakes.
That target is the amount you must bet, not the amount you must win. Placing small bets extends the time before the target is reached. Placing larger bets reaches it faster but drains funds quicker. Neither approach changes the size of the requirement.
Only bets on qualifying games move the meter. Bets on excluded games leave the target untouched. A player who splits play across mixed games may be partway through the bonus and see no movement at all.
Winnings from bonus funds usually stay bonus funds until the full target is cleared. A win does not convert anything early. The account converts the money only once the requirement is complete. The worked figures show the scale, not the brand’s own rules.
Cashing out bonus winnings
A withdrawal request made while bonus money is still in the balance needs care. Many offers cancel the remaining bonus funds the moment a payout is requested. That means the money you see may disappear rather than convert. Finishing the playthrough first keeps the bonus balance intact and gives the winnings a chance to become withdrawable.
The cashier usually separates real money from bonus money in the balance display. Only the real money part can leave before the requirement is met. Winnings built on bonus funds stay labelled as bonus until conversion. Knowing which part of the balance you are looking at prevents a surprise at the payout step.
Account checks can hold a payout after the playthrough is complete. Identity and address documents are the usual request at that stage. The bonus does not speed this step up or slow it down. Having the documents ready keeps the payout from stalling.
Payment methods used to claim the bonus can affect the payout route. Some offers require the payout to go back through the same route as the deposit. A method excluded from bonus eligibility is unlikely to pay bonus winnings at all. Choosing an eligible method at the deposit stage avoids this problem.
Once the requirement is met, the bonus converts and the balance becomes mostly real money. Request the payout from that point rather than before. A final look at the bonus section confirms the conversion. The account reflects the new status almost immediately in most cases.
Game contribution and how bets count
Not every bet moves the playthrough meter by the same amount. Each game category carries a contribution weight set in the bonus rules. A game that counts in full pushes the target along at the same rate as your stake. A game with a lower weight moves the meter slower than the stake you place.
Slots usually count in full, while table and live games often count partially or not at all. The weights are listed on the bonus page in your account. Reading them before you start tells you where your play has the most effect. That knowledge changes how long the requirement feels.
Access through your phone browser works the same way as the desktop account. The weights apply to the game, not the device you use. Opening the Mega Riches app site on a phone changes nothing about the meter. Players who move between phone and computer see the same progress.
Bets placed on excluded games are the most common reason a meter stalls. The stake leaves your balance but nothing counts towards the target. Mixing a few excluded rounds into a session is enough to throw off your plan. Sticking to games with full contribution keeps the numbers predictable at Mega Riches login and elsewhere.
The contribution rule also affects a mixed session across categories. Track the weight of each game before you commit a large stake. A quick mental note of the weight saves wasted bets. The meter in the account section shows the running total at any time.
Common mistakes with the welcome bonus
Most bonus problems come from small actions taken before the condition is understood. These are the ones players repeat most often, with a simple way to avoid each.
- Claiming the offer after betting starts. Bets placed before the bonus is active do not count. Claim the offer as the first action after your deposit lands.
- Ignoring the maximum bet cap. A stake above the cap can void the bonus entirely. Set your stake below the cap before your first round.
- Playing mostly excluded games. Stakes on those games leave the meter untouched. Keep your session on games that count in full.
- Requesting a payout too early. A payout request can cancel the remaining bonus. Finish the playthrough before you ask for a withdrawal.
- Missing the bonus expiry date. Unused bonus money disappears when the window closes. Note the deadline when the bonus appears in your account.
- Using a deposit method the offer excludes. The bonus may never trigger. Pick an eligible method before you fund the account.
- Registering details that do not match the payment method. A mismatch blocks the bonus and the payout later. Enter your details exactly as they appear on your payment records.
None of these mistakes is hard to avoid once you know the condition behind it. The playthrough rule and the maximum bet cap cause the most damage when overlooked. A minute spent on the bonus page before you play pays for itself many times over.